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7-Eleven to test cashierless stores in Texas

Posted at 11:32 AM, Feb 06, 2020
and last updated 2020-02-06 12:32:44-05

IRVING, TX — 7-Eleven is trying it's hand at cashierless stores at its corporate headquarters in Irving.

During the pilot, the 700-square-foot non-traditional store is available to 7-Eleven employees.

"Retail technology is evolving at a rapid pace and customer expectations are driving the evolution," said 7-Eleven President and CEO Joe DePinto. "Our team is dedicated to continuing 7-Eleven's legacy of innovation with industry-leading digital solutions. Most recently that has included our award winning 7Rewards loyalty platform, 7NOW on-demand delivery, mobile checkout, and now our new cashierless store."

So how does it work?

Algorithms and predictive technology enables the store system to separate individual customers and their purchases from others in the store. The concept store offers an assortment of the most popular products sold in 7-Eleven® stores, including beverages, snacks, food, groceries, over-the-counter drugs and non-food items. The product mix will continue to be refined.

To test the store, employees download an app, sign up, check in at the store, enter the store, shop and exit. A detailed receipt appears in the app automatically after the customer exits.