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Waco apartment complex goes one week without water after pipe burst causes ceiling to cave in

Posted at 8:57 AM, Feb 23, 2021
and last updated 2021-02-23 09:57:25-05

WACO, TX — Today marks one week without water for an entire apartment complex in Waco.

The people who live there are fed up and there's not much they can do about it.

On February 15th, a frozen pipe burst in the attic, unleashing water and causing the ceiling to cave-in in multiple units at the Circle at 1800 Apartments in Waco.

For Leigh Cole, a husband and father of two, it's getting old. "Right now everybody's just a little aggravated just at the situation you know," Cole said.

There's not a drop of water on Tuesday morning. Dishes are piling up and he's fresh out of snow to melt to flush the toilet.

Sunday "Was the first time I've had a shower in four days because I had to drive to my mother's house which is about a 45 minute drive out" Cole said.

A&M Central Texas law professor Lucas Loafman says the window to make repairs is typically 7 days but the overwhelming demand for supplies and contractors is slowing that down.

"People are booked up and so these availability windows they generally talk about, bursted water pipes, etc. speeding up that reasonable time. Is there a plumber available, an electrician, etc., is going to be a serious concern," said Loafman.

Management tells 25 News they're doing everything they can. "I just wish they would say they're gonna fix things when they're gonna fix things," Cole said.

FEMA is offering to help cover some of the property damages people are dealing with.

If insurance does not cover all your damage, you may be eligible for federal assistance according to FEMA.

The fastest and easiest way to apply is by visiting this website.

If it is not possible to register online, call 800-621-3362 (TTY: 800-462-7585).

The toll-free telephone lines operate from 8 a.m. to 10 p.m. CST, seven days a week.