Wells Fargo said customers having issues using online banking and the mobile app on Thursday morning. Wells Fargo said that smoke was detected following routine maintenance.
The bank said they are working to restore the services, but many Twitter users said the bank's debit cards were not working as well.
Not only is online banking down, but people also can't even use their debit cards. Thank you Wells Fargo, very cool!
— That One Canadian (@FraserWelsford) February 7, 2019
Went to go use my debit card and got a fat DECLINE
— ?? (@connorweiss_) February 7, 2019
If your card isn’t working pls try to run it as credit instead of debit! The app was down when I left the house this morning, but I was still able to use my debit card to get gas by running it as credit! I hope this helps someone. Also, wtf Wells Fargo.
— Poppy is going to XBiz Miami! (@poppycarmine) February 7, 2019
Daughter just had to miss college class bc no gas to commute ( card wouldn’t work) and no cash on hand! Been hacked @WellsFargo?
— Tiffany Chick (@TiffChicky) February 7, 2019
Wells Fargo said a systems issue is causing intermittent outages and it is working to solve the problem.
As of 9:15 a.m., the bank's website was also unavailable.
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