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Your 'Starbucks experience' might change due to the coronavirus outbreak

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Posted at 9:24 AM, Mar 12, 2020
and last updated 2020-03-12 11:12:26-04

Starbucks said that due to coronavirus concerns, your Starbucks experience might be a little different.

They said they are working to find a way to still serve their customers during the outbreak.

They are accessing the situation store-by-store and community-by-community. Depending on the situation, they will adapt the store experience.

In some stores, they said they might limit seating to improve social distancing, enable mobile order-only scenarios - or sometimes, the drive-thru may be the only part open.

"As a last resort, we will close a store if we feel it is in the best interest of our customers and partners, or if we are directed to do so by government authorities. In any such situation, we expect store disruption to be temporary," they said.

Starbucks is also expanding catastrophe pay, so that their employees can take time off during the outbreak.