WACO, TX — The City of Waco is warning the community after several residents reported an unknown person claiming to be from the City of Waco Water Department and attempting to collect payments for water service.
The City says all reported incidents involved individuals receiving a phone call from what appeared to be the City of Waco Water Utility Services phone number. In each case, an unidentified person claimed to be from the City and said water service will be disconnected if a payment is not immediately paid.
The City of Waco says customers suspicious about any communication claiming to be from the City of Waco Water Utility Services should stop and immediately call 299-CITY (2489) to verify the information.
If you feel you have been the victim of a water payment fraud, notify the City of Waco Water Utility Services Department (299-2489) and report the fraud to the Waco Police Department (750-7500).