Actions

Central Texas parents warn L.O.L. Surprise! 2-in-1 Glamper is dangerous after child gets finger stuck in toy

Posted at 4:54 PM, Jan 03, 2020
and last updated 2020-01-03 18:18:27-05

KEMPNER, TX — Parents are warning about a popular toy after it sent children to the E.R.

Madison Martin from Central Texas received the L.O.L. Surprise! 2-in-1 Glamper for Christmas.

She said she got her finger stuck in the gift when she pushed the button as instructed to open the toy.

"It felt like it [my finger] was going to rip off. Like literally just go poof," the eight year old explained. "As you can see, it's cut through because my dad had to do that in order to get my finger out."

She said her parents even tried rubbing butter and oil on her finger to get it out.

"The screaming she was doing was like 'Oh no, run,'" said Jill Martin, Madison's mother. "Course mom goes, 'Why did you stick a finger in there?' and she said, 'Mom that's a button. That's a button.'"

Madison was one of thousands who received the gift for Christmas and one of many who were injured by the toy.

Parents like Jill Martin took to social media to warn others about the Glamper.

"That's when I discovered that kids all over the United States had that same happening on Christmas day," said Jill.

"One little girl had to go to the emergency room," added Madison.

We reached out to MGA Entertainment Inc., the manufacturer of the toy, for answers.

In a statement, the CEO and Founder said:

“I am extremely upset to hear about our fans’ negative experience with the L.O.L. Surprise! Glamper. Safety is a top priority when we develop our products, which must pass third-party toy testing and all applicable safety requirements before they’re shipped to retailers. I take any concerns where injury is involved very seriously. There is a caution sticker on the glamper, and although the product was fully compliant as originally sold, in an abundance of care we have now re-designed the button mechanism to prevent any possibility of finger capture. If any of our fans have concerns regarding their purchased Glamper, please contact our Customer Services team immediately at www.mgae.com/contact [mgae.com] .”
Isaac Larian, CEO and Founder for MGA Entertainment

Meanwhile, Madison said she will stick to her other toys for now, until the Glamper is completely re-designed.

"It ruined my Christmas. That was on Christmas. I just feel sad. I'm really, really, really not so happy about that design," said Madison.

The Martin family is sending the toy back and will receive a full refund from Amazon.

They shared MGA Entertainment Inc. has also promised to send them a couple of L.O.L Surprise! dolls.

If you have any concerns, the company asks for you to visit their website and they say customer service will promptly assist you.