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H-E-B now accepting SNAP EBT payments for H-E-B Curbside and Home Delivery

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Posted at 2:34 PM, Dec 18, 2020
and last updated 2020-12-18 20:01:18-05

H-E-B is now accepting SNAP EBT payments for H-E-B Curbside and Home Delivery via the My H-E-B mobile app and HEB.com.

At all H-E-B Curbside and Home Delivery locations, customers can now use SNAP EBT to digitally pay for their store pickup orders, or delivery to their homes.

How to use SNAP EBT for HEB Curbside & Home Delivery:

1) Create an account on the My H-E-B app or at HEB.com
2) During sign up, enter your SNAP EBT and any other payment info
3) Once completed, place your order and simply choose SNAP EBT during checkout. There, you will enter your pin number.

Note: A credit, debit or gift card will only be needed to pay for items NOT currently SNAP EBT eligible.

For convenience, H-E-B customers can also look up their SNAP EBT card balance in the My H-E-B app and via the HEB.com website.

Customers can also filter out any non-SNAP eligible items while filling their digital cart. Additionally, once shopping is complete, the customer’s cart will remind them which items are SNAP eligible, and which are not.

This offering continues H-E-B’s expansion of this SNAP EBT service, which it rolled out as a pilot to select H-E-B locations in late May.

“This has been one of the most important initiatives that our team has worked on and we are excited to be able to offer this convenience and service to all of our customers,” said Esther Castelo, Vice President, H-E-B Digital Commerce Operations.

H-E-B currently offers same-day and next-day Curbside pick up, which will include a $4.95 personal shopper fee.

Curbside orders will be free on orders placed more than two days out.

All Home Delivery orders will include a $5 delivery fee. Curbside and Home Delivery orders can be placed up to seven days in advance.

Offering contact-less service, all Curbside orders allow H-E-B customers to remain in their vehicle while their order is loaded in their trunk. For all Home Delivery, drivers will leave all orders at the customer’s doorstep.