During the fight against COVID-19, stores like H-E-Bs across the Coastal Bend have been packed with customers. In an effort to make sure everyone gets the items they need, the store has set a limit on certain items, which was updated on Tuesday.
Senior manager of Public Affairs Regina Garcia told KRIS 6 News the company is not aware of a resurgence in buying products — or panic buying — like many were in the beginning of the pandemic. However, staff are keeping an eye on purchases, and the product limit may change as often as daily.
Information on product limits apply to all H-E-B stores, and can be found below.
Food items
- Brisket – Limit 1
Non-food items
- Acetaminophen – 2 items total (includes baby, trial and travel sizes, OTC)
- H-E-B Acid Controller/Famotidine and Pepcid 50ct and larger – Limit 1
- H-E-B Acid Controller/Famotidine and Pepcid smaller than 50ct – Limit 2
- Disinfecting & antibacterial sprays – 2 items
- Disinfecting & antibacterial wipes – 2 items
- Trial and travel size disinfecting & antibacterial sprays/wipes – 2 items
- Hand sanitizer – 10 items
- Hand soap – 4 items
- Hydrogen peroxide – 2 items
- Rubbing (Isopropyl) Alcohol/swabs – 2 items
- First Aid and Cleaning Gloves – 2 items
The above product limits do not apply to Central Market stores. Click here for Central Market product limits.
The following product limits only apply to select H-E-B stores in the Gulf Coast Region (Alice, Aransas Pass, CC1, CC2, CC3, CC4, CC5, CC6, CC7, CC12, CC13, CC18, Falfurrias, Ingleside, Kingsville, Mathis, Portland, Robstown, Rockport, Sinton):
- Bath Tissue Multipack – limit 2
- Bath tissue singles – limit 2
- Paper towels – limit 2
The following product limits only apply to H-E-B stores in the Border Region:
- Baby wipes – limit 2
- Bath Tissue Multipack – limit 2
- Bath tissue singles – limit 2
- Eggs, less than 30 count – limit 4
- Eggs, 30 count or greater – limit 2
- Paper towels – limit 2
Returns
Out of an abundance of care and concern for all H-E-B customers, the store will not accept returns on the following categories that were purchased in anticipation of the Coronavirus outbreak:
- Paper Towels
- Bath Tissue
- Thermometers
- Analgesics
- Disinfecting Sprays
- Disinfecting Wipes
- Frozen Food
- Liquid/Bar Soap
- Hand Sanitizer
- Cold/Allergy/Sinus Medications
- Vitamins/Supplements
- Laundry detergent