Police department adds special room for dispatchers who just han - KXXV Central Texas News Now

Police department adds special room for dispatchers who just handled a stressful call

The Employee Down Room (Source: Dallas Police Department) The Employee Down Room (Source: Dallas Police Department)
(Source: Dallas Police Department) (Source: Dallas Police Department)
DALLAS, TX (KXXV) -

The Dallas Police Department said that Safer Dallas, Better Dallas dedicated a new "Employee Down Room" within the communication call center.

This room is for dispatchers who need to retreat after handling a stressful call or situation. The room is fully furnished and had mood lighting. The room also uses aromatherapy to relieve stress.

Major Elaine Page said, “After listening to call takers managing different critical calls, I realized a down room was much needed.” 

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