Duplicate charges causing havoc for Capital One customers - KXXV-TV News Channel 25 - Central Texas News and Weather for Waco, Temple, Killeen |

Duplicate charges causing havoc for Capital One customers

Customers of Capital One bank might think they are seeing double, or in some cases triple, as the same transaction is being subtracted from their accounts multiple times. (Source: Capital One) Customers of Capital One bank might think they are seeing double, or in some cases triple, as the same transaction is being subtracted from their accounts multiple times. (Source: Capital One)
The affected customers are seeing charges for the same purchase appear numerous times on their account, with the amount being deducted from their available balance each time. (Source: WAFB) The affected customers are seeing charges for the same purchase appear numerous times on their account, with the amount being deducted from their available balance each time. (Source: WAFB)
BATON ROUGE, LA (WAFB) -

What's in your wallet? Maybe nothing, if you bank at Capital One.

Technical issues are causing some debit card transactions to post more than once for certain customers, leaving some with overdrawn accounts.

In some cases, the same charge is being deducted up to three times.

Capital One sent out a tweet telling customers to “rest assured our support teams are engaged and working towards a fix.” 

The bank urged customers to check their online app for updates. A Capital One spokesperson said customers will be credited for the inaccurate charges but did not give a timeline for when those credits will be posted.

Copyright 2018 WAFB. All rights reserved.

  • NewsMore>>

  • The Latest: Browns select Mayfield with No. 1 pick

    The Latest: Browns select Mayfield with No. 1 pick

    Thursday, April 26 2018 6:31 PM EDT2018-04-26 22:31:36 GMT
    Thursday, April 26 2018 8:31 PM EDT2018-04-27 00:31:02 GMT
    (AP Photo/Tom R. Smedes, File). FILE - In this Oct. 22, 2016, file photo, Wyoming quarterback Josh Allen reacts after scoring a touchdown in the second half of an NCAA college football game against Nevada in Reno, Nev. Allen is expected to be a first r...(AP Photo/Tom R. Smedes, File). FILE - In this Oct. 22, 2016, file photo, Wyoming quarterback Josh Allen reacts after scoring a touchdown in the second half of an NCAA college football game against Nevada in Reno, Nev. Allen is expected to be a first r...
    The NFL has renewed an exclusive partnership with Amazon Prime Video for digital streaming of Thursday night games during 2018 and 2019 seasons.More >>
    The NFL has renewed an exclusive partnership with Amazon Prime Video for digital streaming of Thursday night games during 2018 and 2019 seasons.More >>
  • Investigators: DNA from genealogy site caught serial killer

    Investigators: DNA from genealogy site caught serial killer

    Thursday, April 26 2018 2:39 AM EDT2018-04-26 06:39:08 GMT
    Thursday, April 26 2018 8:28 PM EDT2018-04-27 00:28:17 GMT
    (AP Photo/Rich Pedroncelli). Sacramento County Sheriff Scott Jones, left, talks to reporters about the arrest Joesph James DeAngelo, seen in photo, on suspicion of committing a string of violent crimes in the 1970's and 1980's after a news conference. ...(AP Photo/Rich Pedroncelli). Sacramento County Sheriff Scott Jones, left, talks to reporters about the arrest Joesph James DeAngelo, seen in photo, on suspicion of committing a string of violent crimes in the 1970's and 1980's after a news conference. ...

    The suspected Golden State Killer became less prolific but deadlier after losing his job as a police officer.

    More >>

    The suspected Golden State Killer became less prolific but deadlier after losing his job as a police officer.

    More >>
  • Trump's Cohen comments raise questions about relationship

    Trump's Cohen comments raise questions about relationship

    Thursday, April 26 2018 9:18 AM EDT2018-04-26 13:18:48 GMT
    Thursday, April 26 2018 8:26 PM EDT2018-04-27 00:26:57 GMT
    President Donald Trump says his personal attorney Michael Cohen represents him 'with this crazy Stormy Daniels deal' and that 'from what I see he did absolutely nothing wrong.' (Source: CNN)President Donald Trump says his personal attorney Michael Cohen represents him 'with this crazy Stormy Daniels deal' and that 'from what I see he did absolutely nothing wrong.' (Source: CNN)

    President Donald Trump says his personal attorney Michael Cohen represents him "with this crazy Stormy Daniels deal" and that "from what I see he did absolutely nothing wrong."

    More >>

    President Donald Trump says his personal attorney Michael Cohen represents him "with this crazy Stormy Daniels deal" and that "from what I see he did absolutely nothing wrong."

    More >>
Powered by Frankly