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Improved Customer Service and Delivery Experience from Workhorse Power
Houston, TX (PRWEB) July 10, 2014
For the past three decades, Workhorse Power Inc. has been around to lend support to Waukesha engines, which came into existence in 1906 and was originally produced independently, but it eventually became a product of GE Energy. A huge internal combustion engine solely for industrial applications, the Waukesha engine is commonly used to power large generators by burning natural gas. Replacement parts for the engine are scarce, which is why Workhorse Power stepped in to fill that void, accommodating customers within the Houston metro area. Recently, the company announced its commitment to enhancing customer service and delivery by introducing a few tools.
Most prominent among such tools is the new My Account feature. Customers can sign up for an online account by clicking the My Account link near the top of the webpage at Workhorse's website. The registered user form allows customers to enter their first and last names, email addresses, phone numbers, physical addresses, and desired username. Signees also get a choice of receiving announcements or opting out of them altogether. The My Account feature gives customers a more personalized experience, instead of the one-time feel of the traditional add-to-cart/submit-quote-request system.
Workhouse Power has also boosted its inventory to meet growing demand. Currently the company has tens and thousands of cylinder heads, valves, and complete engine overhaul packages. The website alone has over 1,070 parts that can be ordered on any given time. Each accessory is manufactured to meet or surpass GE Energy/Waukesha's OEM specifications. Also, they each come with Workhouse's Express Limited Warranty, which runs for 12 monthsstarting from the receipt date. Although optimally built for durability and efficiency, Workhouse Power will repair or replace any defective part. Customer service representatives are available around the clock; 24 hours a day, 7 days a week, and 365 days a year.
About Workhouse Power, Inc:
Since 1985, Workhouse Power, Inc. has provided engine replacement parts for Waukesha natural gas engines. Workhouse items include cylinder heads, O-rings, retainers, valves, piston pins, push rods, gaskets, hoses, hydraulic lifters, bearings, couplings, and dampers. Although headquartered in Spring, Texas, the company has several operating locations throughout the United States, plus representatives in over 20 countries. Workhouse Power's main office is at 19237 Northpine Drive, Spring, Texas 77388. Customers can reach the company by dialing 281-288-7042.Workhouse Power's website address is http://www.workhorsepower.com.
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