SOURCE CX Technologies LLC
Cloud-Based Service Listens for the Buying Moment, Translates and Connects to the Right Expert in the Right Location to Increase Sales Conversions
ATLANTA, Oct. 16, 2013 /PRNewswire/ -- CX Technologies LLC today announced that it has been selected as a presenter at Venture Atlanta 2013, Georgia's premier event connecting technology innovation and investment capital, to be held October 22-23 at the Georgia Aquarium. CX Technologies LLC was one of 32 presenting companies selected. Both the early and later stage companies chosen reflect a wide range of technologies across diverse markets and highlight the innovation of Georgia businesses.
CX Technologies' ENGAGEcx™ is a cloud-based service that listens for buying moments through any channel or media type (phone, chat, email, web, social media, etc.). It then recognizes and profiles the buyer, translates and scores the interaction and routes the engagement, with supporting information, in real-time to the nearest store and the right salesperson who is best equipped to handle the buyer. The ENGAGEcx product line includes Web, Omni and Omni Pro editions in both multi-tenant and private clouds to address the full range of customer experience management needs of enterprises of all sizes and complexities.
"We built ENGAGEcx from the ground up to address the growing need that exists in the new age of the empowered buyer in an omni-channel world," said David Trice, EVP of Products and Customers. "By seamlessly bridging all channels and media, ENGAGEcx assembles a rich customer profile to deliver known buyers to the right sales experts in the buying moment, thus filling a glaring deficiency in existing CRM systems. We believe ENGAGEcx will become a required CRM enhancement for any company."
"The old rules of guiding a prospect through the sales funnel have become obsolete. Existing CRM systems are designed for the old sales model and do not provide the support demanded by today's sales teams," said Eric Bleke, president and COO, CX Technologies, LLC. "We're thrilled to present at Venture Atlanta to share how ENGAGEcx empowers sales teams by delivering ready to buy prospects, with a full history and context, in real-time to improve engagements, increase conversions and ultimately, grow revenue."
Both presenting companies and conference attendees will have opportunities to network with regional and national venture capitalists and investors during the two-day event. Now entering its 13th year, Venture Atlanta has been instrumental in helping companies raise over $1 billion to-date. The conference provides an invaluable experience for entrepreneurs, resulting in funding, national investor exposure and mentoring from successful technology executives.
"This year's selection process was very competitive," said Andrew Ibbotson, founder and CEO of Digital Assent and Venture Atlanta board member. "We had a record number of applicants and the caliber of companies applying to present was impressive. This speaks volumes for the depth and breadth of emerging technology companies Atlanta has to offer."
About CX Technologies LLC
Founded by entrepreneurial technology veterans Eric Bleke and David Trice, CX Technologies LLC delivers a new way of reaching customers at the buying moment through its cloud-based software, ENGAGEcx. ENGAGEcx listens for customer engagements through multiple media channels, creates a comprehensive buyer profile and connects the buyer in real time to the right sales expert in the right location. CX Technologies LLC is based in Atlanta, Georgia. For more information, please visit www.engage.cx or call 404-796-8200. You can also connect with CX Technologies LLC on Twitter and Facebook.
About Venture Atlanta
Venture Atlanta, Georgia's technology innovation event, is where the state's best technology innovators meet the country's top-tier investors. As the state's largest investor showcase, Venture Atlanta connects local entrepreneurs with venture capitalists, bankers, angel investors and others who can help them raise the capital they need to grow their businesses. The annual non-profit event is a collaboration of three leading Georgia business organizations: Atlanta CEO Council, Metro Atlanta Chamber and the Technology Association of Georgia (TAG). For more information, visit www.ventureatlanta.org.
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