Customer Testimonials - KXXV Central Texas News Now

Customer Testimonials

Who are Specialty Restoration of Texas' clients?

You are…the homeowner, business owner and your insurance company.

Our company focus is your crisis. Through our crisis limitation procedures, Specialty's project coordinators recognize and react to resolving the immediate impact of your damaged property.

Those we serve are our best reference:

"I want to thank and commend you for your work and professionalism on Kyle & Courtney Johnson's house in Palestine. I am impressed with the way you, your company employees, and sub-contractors performed the repairs. One of the most important things was that you were always available. I do not recall a single phone call I made to you that you did not answer or return to me within 30 minutes over a 3 month period. Your willingness to make yourself available was very comforting. You made sure the home was restored to it's original condition. No corners were cut as you went to extremes to find the original matching lumber and materials instead of trying to substitute lessor quality materials. There were no delays or excuses and you always kept us informed of the progress and steps to completion. When you told us that a task was going to be started, it started. The work was well organized and the construction site was kept clean as to not impose on the neighborhood.

I would also like to commend Rodney and Arnold on their work. I would stop by the house daily to see the progress and they were always very cordial and informative. I am impressed with the quality of their skills on the variety of tasks they performed. One of the sub-contractor's employees even mentioned to me how much Rodney & Arnold were able to accomplish each day. Please thank them again for me.

Once again, thank you for the care you put into my daughter and son in law's home and feel free to use me as a reference. Have a Merry Christmas and Happy New Year."
James R. Ives
"I would like to thank you for your outstanding work, you and your guys did at my house. You were very efficient and very detailed by taking lots of pictures, putting up 2 dehumidifiers and 4 fans. The water dried up within a few days. Thanks for coming by to check if everything has dried up accordingly. It was a pleasure to work with you." Verena Pacheco
"I would like to commend and thank you for the magnificent job that you did on the house which now I can call home. Thank you for your kindness and patience. Because this was a time that I needed all the help I could get. And the Lord sent you. You are very much appreciated. I know my husband would be very pleased with the outcome of your work. There have been many "Ah's" and "Oh's" after looking at the house. Again from the bottom of my heart, I thank you once, I thank you twice, I thank you thrice. Thank You, Thank You, Thank You. May God bless and keep you." Barbara Haynes
"SRT appeared on the scene, took over the problem, and had everything back in order in less than a week." Janie Sullivan
"Specialty Restoration of Texas, I wanted you to know that your guys were great! It's very comforting to have folks like you taking care of us. Thank you for your personal attention to me." Eric S. Shero, President and COO, Alliance Bank Central Texas
"Our carpet looks new again…we couldn't have made it without your help." Grand & Donnell Teaff
"Specialty Restoration attacked like the calvary to save the day."  Greg Ogden, Owner and President, Shipp Belting
"It was obvious that you (SRT) are aware of the latest issues concerning mold remediation and that your crew is trained in the most updated procedures." Kenneth Bennett
"Thank you and your crews for a job well done. I couldn't be more pleased. Most of all thank you for caring at a time when my life was upside-down." Wilda Scott
"The strain of the clean-up and restoration project after our traumatic blaze was considerably lessened by the professional and personal skills of SRT. We shall always be grateful." Thomas E. Turner, Sr.
"Thanks for your quick response to our early morning crisis." The Burns Family, Waco, TX
"USAA contacted a professional company (SRT) and they did a very good job." Member comments to a USAA claims adjuster
"The entire Specialty staff demonstrated their Water restoration expertise…Thanks!" Mr. Dan Mayfield, Attorney at Law
"I was pleased with the quality and promptness of the work with Specialty Restoration." Dr. Dwight Hirsch, College Station, TX
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